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Tasks & ApprovalsEmployee (ZenEx)

Tasks

Track your requests in ZenEx — what you've raised, what's waiting on you, and where each one stands.

ZenEx has two task views, reached from the Home dashboard:

  • Tasks created by me — requests you raised: leave, devices, IT requests, profile changes, custom workflow forms. Watch their progress here.
  • Tasks pending on me — items waiting on you, such as requests you're the approver for.

Each view splits into Open (still moving) and Closed (finished), with View all for the full lists.

How do I work the lists?

  • Filter by module — narrow the list to just Leave, Devices, IT Support and so on.
  • Open a task — clicking it takes you to its detail in the owning module: a leave task opens the leave request, a device task opens the device request, and so on. The detail shows the request's status and comments.

Where do approvals happen?

ZenEx task lists are trackers — there are no approve/decline buttons here. If you're an approver, you'll action requests where your company's approvers work (the ZenAdmin console for admins and managers); the pending-on-me list tells you something's waiting.

What do Open and Closed mean?

Open covers everything still in flight — pending, pending a second approver, in progress. Closed is the terminal states — approved and fulfilled, declined, cancelled, or resolved.

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