Order from the Device Store
How to request a device in ZenEx — browse the store, add to your Bucket, set a delivery address, and send the purchase request.
Need new hardware? The Device Store is your company's catalog — what you order goes to your IT team for approval, then they place the order.
Steps
- Open Devices → Device Store. Search or filter the products and open one to see its photos, key features and per-unit price. Products without a set price show Price on request — you can still add them and IT will get a quote.
- Click Add to bucket. The Bucket drawer opens — the Bucket is your cart; the icon in the tab bar shows how many items are in it.
- Click Review Bucket. Check the items (remove any with the trash icon) and confirm the delivery address — see Set your delivery address if it's missing.
- Click Send Purchase Request.
Have an equipment allowance?
If your company gives your department an equipment allowance, the store shows your remaining balance next to the Bucket and blocks requests that go over it. See Use your equipment allowance.
You'll see Device Request Received — your request has gone to your IT team, who place the order once it's approved. Follow it under Device Requests.
Changed your mind?
There's no cancel button on a sent request — reach out to your IT team and they can decline it on their side.
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