Browse and manage the device list
How to search, filter and export enrolled devices in ZenAdmin MDM, read compliance at a glance, and see which people have managed devices.
Mobile Device Management → Devices lists every enrolled device for the selected MDM provider.
What does each row show?
Device name and serial number, location, Compliant / Non-Compliant status, operating system, manufacturer, who it's allocated to (linked to that person), and work email. Optional columns add much more: device status (Active/Inactive), enrollment status, RAM, storage, battery level, Wi-Fi MAC and SSID, OS version, encryption and IMEI.
What do the compliance tags mean?
A compliant device shows Compliant. Otherwise you'll see one tag per reason — Not encrypted, Inactive, Never checked in, MDM policy failed or Pending sync. Hover a tag for the full reason, for example how many days ago the device last checked in. See Device compliance for how each provider is evaluated and how to change the inactive period.
How do I find a device?
Search by name or serial, sort any column, and customize which columns show. Use the provider selector in the header when your company runs more than one MDM. Export downloads the current view.
How do I refresh data from my MDM?
Device data syncs from your MDM on a schedule. To pull the latest data now, click Sync MDM Data on the Devices or Users tab (you need edit access to devices). You'll see a toast when the sync starts and when it completes or fails.
- On-demand sync is available for Hexnode and Miradore. For other providers the button tells you manual sync isn't available.
- If you're viewing more than one provider, select a single MDM provider first.
- Only one MDM sync can run at a time for your company, including the scheduled one — if one is already running, wait for it to finish.
How do I assign a policy to many devices at once?
Select multiple devices with the row checkboxes and choose Associate — pick the policy and it's applied to every selected device. See Manage policies for the single-device flow.
Who has managed devices?
The Users tab lists each person with the number of managed devices they hold — searchable and exportable like the device list.
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Understand the MDM Summary
What the MDM Summary dashboard shows — active and encrypted devices, compliance, and breakdowns by OS, manufacturer and department.
View a device's details and activity
What's on the MDM device detail page — enrollment and compliance status, hardware and network info, installed apps, and the action history log.