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Create custom roles

Build your own access role in ZenAdmin — pick the modules and actions it can use, then assign it to employees.

Besides the built-in Owner, Admin, Finance, IT and User roles, you can create custom roles that grant exactly the modules and actions a team needs — for example a role that can view and allocate inventory but nothing else.

Steps

  1. Open Settings → Manage Permissions and click Add Custom Role.
  2. Details — enter a Name (2–60 characters) and, optionally, a Description (up to 200 characters).
  3. Permissions — pick a Module and tick the Actions the role can take on it. Click Add module access to add another module. Each module can be added once, and needs at least one action.
  4. Review — check the Role Details and Module Access, then click Save. You'll see Custom role created successfully.

Which modules and actions can I grant?

ModuleActions
Inventory ManagementView, Create, Edit, Delete, Allocate, Deallocate
Mobile Device ManagementView, Edit, Execute action
Software ManagementView, Create, Edit, Delete, Assign, Sync
Employee Directory, Time Off, Time Tracking, Workflows, Tasks & Approvals, Reports, SettingsView, Create, Edit, Delete
DashboardView
WebstoreView, Create, Edit
IntegrationsView, Configure, Request application
Invoices & Billing EntitiesView, Edit
Partnerships, ResellingGet in touch
ZenAdmin AppsManage

Any action on a module also lets the role view it. A module appears in the sidebar only for roles that can view it.

Assign a custom role

Custom roles appear alongside the built-in ones wherever you pick a role — the Edit role option on an employee in the Employee Directory and the role field when you hire someone.

Edit or delete a custom role

In Settings → Manage Permissions, open the role's View access details. From the [role name] Access Details drawer:

  • Edit reopens the same three steps. Saving shows Custom role updated successfully.
  • Delete asks you to confirm, then shows Custom role deleted successfully.

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