WebstoreAdmin (Console)
Cancel an order
When and how you can cancel a ZenAdmin Webstore order.
When can I cancel?
An order can be cancelled only while it still has items in Pending status. Once every item has moved to Order Placed or beyond, cancellation is no longer available — contact support if something's wrong.
How do I cancel?
- Open Webstore → Orders.
- Find the order and click Cancel (available on the order card and on the order's detail page).
- Confirm in the dialog.
The cancelled items show a Cancelled status.
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