Order a device from the Webstore
How to buy hardware in ZenAdmin — pick a country, choose a configuration and add-ons, set where it ships, pick a billing entity and check out by card or bank transfer.
Steps
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Open Webstore → Purchase and select the country you're buying in — the catalog and prices are country-specific.
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Open a product and choose a configuration (RAM, storage, processor, display) and quantity. Until a configuration is fully picked, the price reads Select a configuration to see pricing and Add to cart stays disabled.
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If the product offers Add-Ons (listed under Key features), tick the ones you want. Changing the configuration clears your add-on selection.
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Click Add to cart.
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In the cart, set Ship to — one destination for the whole cart, in the cart's country:
- Employees (the default) — ships to the employee's address on file.
- Office Locations — one of your offices in that country. To ship somewhere new, add a new address from the office list; it opens the Add a new address drawer with the country locked, and is saved as an office for next time.
- ZenAdmin Warehouse — our warehouse in that country, for storage. If there isn't one, you'll see No ZenAdmin warehouse in [country].
Your choice is applied straight away — there's no save button. To pick a different destination, click Change.
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Choose the Billing Entity the purchase belongs to.
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Choose the payment method:
- Credit Card — you're redirected to a secure Stripe checkout; payment completes immediately.
- Bank Transfer — the order is placed and you're shown the bank details to pay. See Pay by bank transfer.
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Checkout. The order summary shows the order price, shipping, tax and total.
Your order now appears under Webstore → Orders — see Track your order.
No billing entity to choose?
Checkout needs a billing entity. If your company doesn't have one yet, the cart says so and links to Go to billing entities — your ZenAdmin account manager sets these up, so reach out to get yours added. See Billing entities.
Configure-to-order models
Some configurations are built to order — the product page notes an estimated delivery of 6–9 weeks for these.
What if a product has no price?
Some products show Request quote for pricing in place of a price. Click Request quote to start a quote request prefilled with your chosen specification — and any add-ons you ticked — see Request a quote.
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