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WorkflowsAdmin (Console)

Build the flow

The ZenAdmin workflow canvas — adding steps, branching with if/else conditions, delays, and merging paths back together.

The builder is a flowchart canvas. Your trigger sits at the top; click the + on any connection to insert a step. The step picker groups everything under Conditions, Modules and Integrations.

Branching with conditions

A Condition step splits the flow into an if path and an else path. Build the rule from fields, operators and values, and combine several with AND/OR groups — "department equals Engineering AND country is one of SG, IN". Paths can rejoin later with a merge node.

Pacing with delays

A Delay step pauses the flow — send the welcome email on day one, wait a week, then create the check-in task.

The steps themselves

When the flow is ready, Save draft or Save & Activate from the header. You can revisit the diagram anytime — the workflow's detail page keeps a read-only view with an edit shortcut.

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