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WorkflowsAdmin (Console)

Workflow actions

The built-in workflow steps in ZenAdmin — automated emails with personalization, tasks, approval chains, app provisioning and forms.

These are the Modules steps — the core things a workflow can do.

Send a notification (email)

Compose an email with To/Cc/Bcc, a subject, attachments, and a rich body with personalization variables — the employee's name, work email, start date, last working date, department and more fill in per run. Notifications are email today; other channels are on the roadmap.

Create a task

Assign a task to someone — assignee, reporter, title and description (variables work here too) and a due date. Enable wait till task is done to hold the workflow until the task is completed — perfect for "ship the laptop before the welcome email says it's coming."

Get approval

Insert an approval chain around a form: one or more levels, each with its approvers and a quorum — all must approve or a minimum of N. Control what each approver sees per field (edit / view / hidden), require a comment, and let email reminders chase them.

Provision or de-provision apps

Grant or revoke SaaS access as a step — either a fixed app list, or from a form (the apps someone ticked on a request form). Pairs naturally with the join/exit triggers.

Fill out a form / change status

Fill out a form sends a form to someone as a task to complete; Change employee status updates the person's lifecycle status as part of the flow.

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