ZenAdminHelp Center
Employee DirectoryAdmin (Console)

Statuses and access roles

What each employee status means in ZenAdmin — New Hire, Active, Offboarding, Offboarded — and what the five access roles can do.

Employee statuses

Every person in the directory carries one lifecycle status. The list's header tabs filter by these, with live counts.

StatusWhat it means
New HireAdded to ZenAdmin but not yet activated — typically someone who hasn't started. Can be activated or deleted.
ActiveA current employee.
OffboardingAn exit is in progress — the person shows both Active and Offboarding badges while devices and access are being wrapped up.
OffboardedThe person has left. Their record stays, and they can be rehired.

Access roles

The Access Role column controls what a person can do in ZenAdmin's console:

RoleTypical use
OwnerFull control, including settings.
AdminRuns the platform day to day.
FinanceBilling, invoices, reports and people data.
ITDevices, software, procurement and IT operations.
UserA regular employee — sees their own world, mostly via ZenEx.

Change a person's role from the people list row menu (Edit role) or in bulk — see Manage the people list.

Last updated on

On this page