Employee DirectoryAdmin (Console)
Offboard an employee
The guided offboarding flow in ZenAdmin — exit details, device recovery decisions, shipping, and confirmation.
Offboarding in ZenAdmin is one guided flow that handles the person and their hardware together, so nothing walks out the door.
Steps
- Find the person in Team Members and choose Offboard user (also available from their profile's Actions menu).
- Offboarding Details — set the last working day and exit details.
- Asset Deallocation — for each device the person holds, decide its fate: return to an office, reassign to someone else, self-service return, or archive. These are the same handling methods as deallocation.
- Archive Details — appears if you chose to archive any device.
- Shipping Address — appears if devices need shipping or reassignment.
- Review and Confirm Offboarding.
The person's status becomes Offboarding while devices and access wrap up, then Offboarded. Their profile keeps an Offboarding Details tab with the schedule and asset outcomes.
A device is 'in transition'?
Offboarding is blocked while any of the person's devices is mid-shipment. Let the transit finish (or cancel the scheduled move in Inventory) and retry.
What about their accounts?
If auto de-provisioning is on, connected apps suspend the person's accounts and retain their data automatically.
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